VisiResume help and support workspace
Help & Support

Find answers, then reach support if you still need help.

Search guidance for resumes, ATS reports, AI credits, payments, referrals, and account setup—or send a support request below.

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Browse an article first, then open a support request with the page and safe account details involved.

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Knowledge base

Popular and recently updated guidance.

6 articles
ATS Checker 5 min

Improve your ATS score

Use your ATS report to improve relevance, clarity, and truthful keyword coverage.

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Affiliate Program 4 min

How referrals and commissions work

Join the affiliate program, share your link, and understand qualified commissions.

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Getting Started 4 min

Create your first resume

Choose a template, add your career details, and save your first resume.

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AI Credits 3 min

Understand AI credits

Learn when credits are used and where to review AI activity.

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Payments and Wallets 3 min

Find a deposit receipt

Locate completed deposits and generate a downloadable invoice.

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Security and Account 3 min

Secure your account

Use a strong password, verify your email, and keep payout details current.

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Support request
Direct support

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